Training & Performance Managementlookahead Consulting empowers your staff. Rather than deliver blueprint (off-the-shelf) training packages, we specialise in preparing, delivering and assessing bespoke training packages, for groups of any size, from individuals to large multi-site organisations. A registered CET provider, lookahead Consulting is led by a qualified teacher who has commanding understanding of the learning process, and who is supported by a Registered Dispensing Optician and former National Training Manager of two of the UK's largest multiples.
At the heart of our training consultancy is the belief that training should never be viewed as an onerous add-on to the day-to-day running of the business. Rather, effective Performance Management programmes address far more than just the delivery of training, as they are closely aligned to effective HR management including retention, target delivery (eg in sales or customer service) and other key functions across your business.
In hard times, the training budget is one of the first areas to be downsized by nervous companies facing an uncertain future. In fact, this is a mistake; performance management is about implementing support systems that enable your team to drive the business forward.
We can provide performance management packages and training covering a wide range of areas, including management training, sales and retail, ophthalmic dispensing, new-to-optics induction training, ICT training and more. |
